About North Sumatra Invest
The official investment promotion and one-stop integrated service agency of the Government of North Sumatra, Indonesia
Your Gateway to Investment in North Sumatra
North Sumatra Invest (DPMPTSP – Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu) is the official provincial investment promotion and one-stop integrated service agency of the Government of North Sumatra, Indonesia.
We serve as the primary point of contact for investors seeking opportunities in North Sumatra, providing comprehensive support from initial inquiry through project implementation and beyond.
Our mission is to facilitate seamless investment processes, connect investors with strategic opportunities, and ensure sustainable economic growth that benefits all stakeholders.
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Watch: North Sumatra – Your Next Investment Destination
Who We Are
North Sumatra Invest (DPMPTSP) operates under the mandate of the Provincial Government of North Sumatra as the designated authority for investment promotion, facilitation, and integrated licensing services. Established in accordance with national and provincial regulations, we serve as the institutional bridge connecting investors, government agencies, and local business communities.
Our agency functions as a comprehensive one-stop service center, streamlining bureaucratic processes and providing coordinated support across multiple government departments. We work closely with ministries, local governments, industry associations, and international partners to create an enabling environment for investment and trade in North Sumatra.
As the primary interface for investors, we focus on facilitating investment across strategic sectors, expediting licensing procedures, and providing ongoing support throughout the investment lifecycle. Our commitment is to deliver transparent, efficient, and investor-friendly services that meet international standards.
Our Key Roles
Investment Promotion
Marketing North Sumatra's investment opportunities to domestic and international investors
Licensing Facilitation
Streamlining permit and license applications through integrated one-stop services
Investor Aftercare
Providing ongoing support to existing investors for expansion and problem resolution
Data & Market Intelligence
Delivering comprehensive market research, sector analysis, and investment data
Governance & Commitments
Our commitment to excellence, transparency, and integrity
Good Governance
We operate under principles of accountability, transparency, and professionalism. Our institutional framework ensures ethical conduct, merit-based decision-making, and adherence to the highest standards of public service.
Transparency
All our processes, requirements, and service standards are publicly accessible. We maintain clear communication channels and provide regular updates on application status, ensuring investors have full visibility throughout their journey.
Regulatory Compliance
We ensure full alignment with national investment laws, provincial regulations, and international best practices. Our services comply with Indonesia's investment framework and support investors in meeting all legal requirements.
Service Standards
We maintain defined service level agreements for all licensing and facilitation processes. Our commitment includes clear timelines, quality benchmarks, and responsive support to ensure efficient service delivery.
Integration with National Systems
North Sumatra Invest operates in full coordination with Indonesia's national investment infrastructure, including the Online Single Submission (OSS) system. This integration enables seamless digital processing of business licenses and permits, reducing bureaucratic complexity and accelerating approval timelines.
We work closely with the Indonesia Investment Coordinating Board (BKPM), relevant ministries, and technical agencies to ensure consistent application of national policies while leveraging provincial authorities to provide localized support and facilitation services.